Our Guarantee
We protect your price ALL YEAR LONG! If the price drops, we'll credit you the difference.
If our price drops in the same calendar year on items you purchased at regular price, we will refund you the difference. Within 60 days, a full refund is provided. After 60 days but within the same calendar year, a Gift Card will be issued for the difference.
We guarantee the BEST PRICE IN TOWN. If we are not, we will beat it by 10% of the difference.
We guarantee to have the best price on every day, in stock items. In the event we do not, we will beat any regular, advertised price by 10% of the difference on exact in stock product from local competitors; and will match any advertising sale price.
We guarantee your delivery will arrive within 2 HOURS of the schedule time, or your MONEY BACK.
We guarantee that your delivery will arrive accurately within a 2 hour buffer of the time booked or we will refund your delivery fee, and make the extra trips no charge to make it right. Upon delivery, you will be notified of completed delivery via email and/or text.
We promise to deliver a SUPRISINGLY GREAT CUSTOMER EXPIRIENCE, guaranteed!
We guarantee to provide a surprisingly great customer experience, superior to a traditional box store or lumber yard. If you feel your experience was not great, a member of our Leadership Team will reach out to see how we can make it right.
Our Managed Install Service is backed by a LIMITED LIFETIME WARRANTY.
Our Managed Install Service is backed by a Limited Lifetime Warranty that covers the workmanship of your project for as long as you own the home. NOTE: Materials are not included, but are covered under their own manufacture's warranty.
-Any item not transportable by Canada Post
-Items larger than 48" on any one dimension.
-Individual items over 65lbs.
-Total orders weighing over 130lbs.
If your TUDS.CA purchase doesn't work out, we'll return it - FREE OF CHARGE.
We guarantee your purchase from TUDS.ca will be worry-free. If you're not 100% satisfied with your new purchase, simply request a pre-paid shipping label and send your items back to us - free of charge.